Peony Shop Order and Shipping Conditions

Thanks for your interest in our order conditions. Peony Shop primarily focuses on serving the professional wholesale market. Please see the conditions that apply to your region or your situation (wholesale or retail).

The currency that we trade in is Euro’s. To see the prices in your own currency please use some of the real time value money converters available on the internet that show you the product price in your own currency. The one that we always use can be found by clicking here.

We’re looking forward to doing business with you shortly!

Voor Alle Hollandse Klanten:

  1. We accepteren order overeenkomst via: R2 / CNB / HOBAHO / IGH / COMPASS PLANTS / BENNO WALS.
  2. Over al onze producten rekenen we 9% BTW
  3. We staan geregistreerd onder BTW nr: NL0028.04.7000B01
  4. We accepteren Stripe, PayPal, Mastercard Credit Cards of Visa, bank betalingen en contant.
  5. De koper draagt zorg dat het fust door de koper tijdig op het bedrijf wordt afgeleverd en tevens alle kosten hiervan zijn voor rekening koper.
  6. Vrachtkosten voor het afleveren van de producten zijn voor rekening van de klant.
  7. De producten kunnen op verzoek door koper worden gekookt en ontsmet, alle kosten hiervan zijn voor rekening koper.

For All Customers:

  1. Packing cost per peony: € 0.50
  2. For placing orders or creating new accounts, all customers must agree to the Sanctions Agreement which states that the buyer shall not re-sell or forward the goods to the following sanctioned countries: Afghanistan, Belarus, Cuba, Iran, Kazakhstan, Korea (North), Kyrgyzstan, Pakistan, Russian Federation, Serbia, Sudan, Syrian Arab Republic, and Crimea/Donetsk/Luhansk Regions.

For All EU Customers:

  1. No minimum order requirement within the EU.
  2. At least 30% deposit due at time of order within 14 days, the rest of the balance have to be paid before august 31.
  3. We accept Stripe and PayPal. We accept Mastercard Credit Card or Visa through Stripe, wire transfers by bank and cash.
  4. All bank costs that have been made by the International wire transfers are for account customer only.
  5. At confirmation of your order you will receive an invoice with further payment & bank instructions.
  6. To all EU customers we are registered by the Dutch Tax Authority under VAT no: NL0028.04.7000B01
  7. To all EU customers with a company and VAT / TAX ID nr outside the Netherlands, we add 0% tax on all of our goods.
  8. To all EU customers without a company and VAT / TAX ID outside The Netherlands we need add 9% tax on all of our goods.
  9. To all EU customers with a Company and VAT No. outside The Netherlands; you are able to request back from your National Tax Authority; 9% from your purchase value.
  10. For all Custom services we are registered under EORI no: NL002804700

For All Customers Outside the EU:

  1. We require a minimum order of € 100,00 (One Hundred) Euro
  2. At least 30% deposit due at time of order within 14 days, the rest of the balance have to be paid before August 31.
  3. We accept Stripe and PayPal. We accept Mastercard Credit Cards or Visa through Stripe, wire transfers by bank and cash.
  4. All bank costs that have been made by the International wire transfers are for account customer only.
  5. At confirmation of your order you will receive an invoice with further payment & bank instructions.

For all dutch customers, For all EU customers without tax id

  1. We charge 21% over shipment charges.

Shipping Conditions for All Peony Shop Customers

  1. We are able to ship from October until the end of December.
  2. On request we can hold them longer in our storage cells and ship them in wintertime.
  3. All of our quotations are exclusive Shipping costs.
  4. All of our quotations are exclusive Packing & Boxing (€ 0,25 per/peony) which will be calculated under shipping costs.
  5. We charge € 150,00 Euro (One Hundred and Fifty) for a phytosanitary certificate which is required for all foreign destinations outside the EU.
  6. Some destinations such as USA & CANADA might require a boiling treatment. A boiling treatment is to prevent any type of nematodes. (1 hour at 43,5 degrees Celsius)
  7. For US & CAN customers we do an American & Canadian Pre- Shipment on our Nursery. A Pre-Shipment means that all peonies will be pre-released before they leave the Dutch border. On this way it will prevent any unnecessary hold on the border of destination.
  8. All shipping costs associated with the broker, including custom clearance, duties, taxes and VAT will be the responsibility of the customer at the time of receipt.
  9. We guarantee true named varieties from excellent healthy quality. Our nursery will be checked 4 times per year on the quality process by the local Dutch plant inspection NAK.

 

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Pre-Clearance Inspection Program Agreement between Anthos and USDA

More than 50 years ago, Anthos (the Dutch Royal Trade Association for Nursery Stock and Flower Bulbs) signed agreements with the United States Department of Agriculture and the Canadian Department of Agriculture. With both countries, it was agreed that all plant health inspections in the Netherlands would be carried out by inspectors of the American and Canadian Plant Health Inspection Services together with the Dutch NPPO. This so-called pre clearance program includes all flower bulbs and a very broad assortment of Dutch perennials. As all products are already inspected in the Netherlands, no standard inspections take place in the US and Canada, which gives important advantages to all parties involved: both importing countries have a very low risk on the entrance of quarantine and quality diseases and the trade companies have very important logistical advantages, as they have no delay in the ports of entry and, moreover, if there is any problem it is solved prior to the shipment of the container. Yearly more than 3.500 (three thousand five hundred) sea-containers with bulbs and perennials are shipped under the preclearance program to the US and Canada. The program is financed by Anthos and the budget of the program is approximately 1 million euro per year.

Reference: http://www.aphis.usda.gov

Customs clearance inspection in progress

The Canadian Food Inspection Agency (CFIA)

Click here for more information about the Application for Permit to Import Plants and Other Things under the Plant Protection Act.

You can download the form here Download the form Application for Permit to Import Plants and Other Things under the Plant Protection Act (CFIA/ACIA 5256) – PDF (265 kb).

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us (INSERT: Name of the company, street, number, postcode, town, e-mail address, telephone number) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right to cancel does not apply to the following kind of contracts: Contracts for the supply of goods which are liable to deteriorate or expire rapidly.

Payment Terms

Please make sure that you pay in advance 30-50% of total amount within 2 January - 16 January 2025.
The rest 50-70% should be paid before 15th August 2025.
All orders made after 15th August need to be paid 100% in full.